Washington Healthplanfinder Introduces In-Person Assistance Sites For 2018 Open Enrollment

By |2018-10-25T10:52:16+00:00October 25th, 2018|

New enrollment centers in Seattle, Tacoma, Bellingham and central Washington to debut on Nov. 1.

The Washington Health Benefit Exchange today announced locations of 10 full-service enrollment centers that will offer in-person assistance to customers signing up for health and dental coverage through Washington Healthplanfinder during the upcoming open enrollment period, Nov. 1-Dec. 15.

Along with four sites returning from last year, six new in-person assistance locations are set to be introduced in areas including Seattle, Tacoma, Bellingham, Yakima, Kennewick and Wenatchee. Each storefront will be staffed with trained navigators or brokers ready to guide residents through the enrollment process.

“Navigators and brokers provide an invaluable service to consumers who rely on in-person help to understand and select health insurance coverage,” said Pam MacEwan, CEO of the Washington Health Benefit Exchange. “With our open enrollment period shortened to six weeks, it is especially important consumers visit a nearby enrollment center or connect with a member of our statewide network of brokers and navigators beginning on Nov. 1.”

The sites selected reside in counties with some of the highest uninsured rates in Washington state:

Enrollment Center Site (County) Uninsured Population*
Seattle (King) – New Location
Federal Way (King)
93,817
Tacoma (Pierce) – New Location 39,450
Yakima (Yakima) – New Location 24,776
Spokane (Spokane) 22,921
Vancouver (Clark) 21,261
Bellingham (Whatcom) – New Location 12,137
Kennewick (Benton) – New Location 11,739
Olympia (Thurston) 10,859
Wenatchee (Chelan) – New Location 5,011

*Estimates for under-65 population, based on adjusted 2016 American Community Survey data

Each enrollment center is hosting regular hours of operation throughout the open enrollment period and will offer extended availability leading up to the Dec. 15 deadline to sign up for coverage. Resources available at each site include computer work stations for customers to compare their health plan options through Washington Healthplanfinder and educational materials explaining important health insurance terms.

Navigators and brokers are now also trained to assist Compact of Free Association (COFA) islanders who sign up for health insurance coverage during open enrollment. Beginning in 2019, residents who qualify for COFA Islander Health Care may have their monthly premiums and out-of-pocket costs paid for by the Washington State Health Care Authority.

With less than one week remaining until the start of open enrollment, all residents are now encouraged to schedule an appointment to meet with a navigator or broker in their area beginning on Nov. 1. Connecting with in-person help is easiest through the WAPlanfinder mobile app that uses a customer’s current location to provide contact information for and detailed directions to the nearest navigators and brokers.

In-person help can also be found by clicking the “Customer Support” link on www.wahealthplanfinder.org. Additional over-the-phone assistance is available by calling the Washington Healthplanfinder Customer Support Center at 1-855-923-4633.

Reminders: Enrollment is offered year-round to individuals and families through Washington Apple Health (Medicaid). Customers enrolled in Apple Health will receive a notice of 60 days before the month they enrolled in or renewed their coverage last year.

About Washington Healthplanfinder

Washington Healthplanfinder is an online marketplace for individuals and families in Washington to compare and enroll in health insurance coverage and gain access to tax credits, reduced cost sharing and public programs such as Medicaid. The next open enrollment period for Washington Healthplanfinder begins on Nov. 1 and ends on Dec. 15.

About Washington Apple Health

In Washington, Medicaid is called Washington Apple Health. Free or low-cost coverage is available year-round for those who qualify. Since the Affordable Care Act launched in October 2013, more people have access to preventive care, like cancer screenings, treatment for diabetes and high blood pressure, and many other health care services they need to stay healthy. Apple Health clients enroll and renew online using Washington Healthplanfinder. Apple Health is administered by the Washington State Health Care Authority: www.hca.wa.gov