Rice Insurance has been an invaluable business partner to our organization. Tim Dickerson and his partners are very pro-active, and always make certain that we have appropriate coverages and are well protected. Tim provides outstanding research and service, including greatly appreciated education and counsel, to me and to our Board of Directors. Rice Insurance is a wonderful supporter of our kids and Clubs, and is exceptionally respected in the community.
In situations like this it becomes clear why it is better to have an agent who is competent and can assist you in these matters, rather than to just buy insurance from a faceless, low end online insurance company.
Thank you so much for all the fine work [Tim Dickerson, Agent] and your team did on our commercial insurance premiums last year. Due to your diligence and resourcefulness, you saved us about 30% on our commercial premiums. We had been looking for an agency such as yours that would truly understand our business and help us find ways to cut costs yet still maintain good value.
The level of customer service, coupled with the degree of urgency with which you take care of our insurance requirements, is second to none. Your response time has been most impressive. Within a reasonable period of time, we always receive a returned telephone call or e-mail reply, regardless of whether the answer is at hand or not; we know you are working on it and will get an answer as promptly as possible. Thanks for your excellent service.
We’ve been insuring with Rice Insurance for over 10 years and can honestly say we would never work with anyone else. Great service and super low rates. Thank you Rice Insurance!
I want to thank you for the work you did to quote the insurance premiums for our home, auto and umbrella policies. I know you went to multiple companies to get the best prices in the market today. We appreciate your effort and know that it is good business practice to have independent bids from time to time just to assure that our present carrier is in fact showing us the best coverage at the best price. Sallie Chamberlin was a great help and most professional and responsive to any question we had. Once again, thank you for all that you do for us!
As the owner of a small business, I have a lot of hats to wear. Because of my trust in James Fritts and Rice Insurance, one I don’t have to wear is that of an “insurance expert”. I rely on James and the excellent support staff at Rice Insurance to not only advise me about the important changes in the insurance industry, but also to act as my representative, shopping my insurance needs to competitive carriers for the best prices and the best coverage. James is a true insurance professional and I value his counsel greatly. Of all the professionals I lean on in my day-to-day operation, James ranks up there with my attorney, accountant and banker as a key advisor.
My staff was so excited when we decided to start offering medical coverage, but we knew we had to make the right choices to keep from hurting our bottom line. Rice Insurance really took the time to discuss all of our health insurance options and they provided us with an amazing package at a great rate! Their service is unbelievable and I would recommend them to any other business.