Employment
Thank you for your interest in working with Rice Insurance. We believe that offering clients the highest level of service starts with creating a terrific work environment and that’s why we’re looking for only the best and the brightest. If you believe you fit this description then we invite you to follow the instructions or links below for a detailed description of each position.
We’re currently seeking a qualified individual for the following positions:
Bellingham Office
The ideal candidate will have at least one year experience in customer service, preferably in a professional office support role. You must love customer service and enjoy working with a team of professionals in a fast paced, fun and professional environment. The opportunities available are career-pathed positions to becoming an Account Manager. If you are ready to take your career to the next level with a growing, local company who supports a work/life balance then this is the opportunity for you!
Major Responsibilities:
- Provide excellent customer service.
- Review renewing policies and note discrepancies and large premium changes.
- Enter and maintain accurate and clear information within agency computer system (AMS) regarding client, agent, and carrier. Document actions and correspondence and follow up in a timely manner.
- Issue appropriate documentation as needed for proof of insurance including certificates of insurance.
- Process endorsements.
- Compose or assist in composition of highly technical or sensitive correspondence.
- Communicate efficiently with Account Managers and/or Producers regarding client support.
- Act as liaison and advocate for clients in working with carriers during stressful situations.
- Maintain professional relationships with carriers and clients nationwide.
Qualifications:
- Demonstrate strong technical and analytical skills with proficiency in Microsoft Office products.
- Detail oriented and accurate.
- Demonstrate strong communication skills.
- Possess a positive attitude and excellent interpersonal and customer service skills.
- Self-motivated.
- Maintain confidentiality of information.
- Strong time management skills with the ability to prioritize and meet deadlines.
- Prefer minimum 1 year insurance industry and/or professional office experience.
Issaquah Office
The ideal candidate is self-motivated with at least 1-year experience in the insurance industry or has 2-year’s experience in customer service or a professional office. We are committed to providing mentorship and ongoing development and will cover all costs of licensing. We offer a comprehensive benefits package that includes salary, health benefits, 401K, PTO program, paid holidays, paid vacation in the first year and career growth. Your love of customer service, ability to work independently as well as with a team of professionals in a fast-paced, fun and professional environment is a must. If you value a work/life balance and are ready to take your career to the next level then this is the opportunity for you!
Major Responsibilities:
- Provide excellent customer service to all existing and prospective clients.
- Prepare various documents with accuracy and in a timely manner.
- Accurately and thoroughly complete applications, obtains quotes and prepare proposals for new and renewal business.
- Enter activity items and clearly document all actions and correspondence, between client, agent, and carrier into agency computer system (AMS).
- Issue appropriate documentation as needed for evidence of insurance.
- Adheres to established guidelines and protocols for workflow and system documentation.
- Compose or assist in composition of highly technical or sensitive correspondence.
Qualifications:
- Obtain & maintain a Property & Casualty Insurance License.
- Demonstrate strong technical skills with intermediate skill competency in MS Office.
- Be detail oriented, accurate and posses analytical skills.
- Demonstrate strong communication skills.
- Possess a positive attitude and excellent interpersonal skills.
- Self-motivated.
- Team player with strong interpersonal skills.
- Use of good judgment; ability to maintain confidentiality of information.
- Strong time management skills with the ability to prioritize and meet deadlines.
- Prefer minimum of 1 year insurance industry or professional office experience.
To apply for the following positions or any future opportunities, email your resume and cover letter to jobs@riceinsurance.com.